Activation Guide

You’re just a few steps away from better, faster internet.

What’s Included

Step 1

Pre-setup Checklist

Locate everything you need to complete your WeLink wireless network activation.

If you are having trouble locating any of these items, give us a call 844.285.9434.

Step 2

Write Down Your
Old Network Information

Write Down Your Old Network Information

Before you disconnect your old WiFi network, you’ll need to write down some important information, including your network name and password. You will need to enter your current network info into the eero app later so all of your existing devices will instantly reconnect to your new, WeLink network.

Old router with ethernet connection

Step 3

Unplug Your Old Modem and Routers

Next, you’ll need to shut down your old internet connection by unplugging your old network router(s) and modem from their power source. This will disconnect all of your devices from your old network.

Step 4

Get the eero Mobile App for iOS or Android

Download and install the eero app on your smartphone. Search the App Store or Google Play for “eero” or tap on the buttons below to get the app for your device.

Step 5

Connect Eero to Your WeLink Power Setup

Once you’ve successfully downloaded the eero app, open it and follow the step-by-step setup guide to create your eero account, connect eero to your WeLink modem, and set up your new WiFi. Just be sure to use the same network name and password as your old WiFi network so that all of your devices automatically reconnect. 

Summary

Enjoy All the Benefits That Come With WeLink

WeLink wireless internet combined with eero Pro 6 and eero Secure is a seamless integration for your whole home. Say goodbye to dead zones and buffering — even when the whole family is online.

Step 5

Open the eero App and Follow the Guide​

Once you’ve successfully downloaded the eero app, open it and complete the following setup steps.

1 – Create your eero account by signing in with your Amazon account, or continue with your email and phone.

2 – Install your eero routers by following the device and modem connection steps in the app.

3 – Follow the app to set up your new wifi network and set up your second eero router.

Step 4

Enjoy eero Secure On Us

Keep your devices safe and secure. eero Secure is included with your WeLink subscription. We know, it’s pretty awesome. Learn more about eero Secure.

Need help activating your new network? Call a Pro

Plan details

Your WeLink subscription comes with

Professional installation and standard equipment included at no cost to you

Plan details

Your WeLink subscription comes with

Professional installation and standard equipment included at no cost to you

Plan details

Your WeLink subscription comes with

Professional installation and standard equipment included at no cost to you